FREQUENTLY ASKED QUESTIONS

Explore our Frequently Asked Questions for quick answers to common inquiries. From essential details to helpful tips, this section covers everything you need to know.

  • What do we do?
  • How do we do it?
  • What’s our expertise?
  • When do we work?
  • How competent are our staff?
  • What types of specialties does your hospital offer?
  • How do I contact a patient or department?
  • Is our hospital accredited?
What do we do?

At Isalu Specialist Hospital, we provide exceptional, patient-centered healthcare services, including general outpatient care, specialist consultations, maternity and childcare, diagnostic services, surgical procedures, and wellness programs. Our team of experts, supported by advanced technology, ensures personalized care in a welcoming and professional environment. Your health is our priority.

How do we do it?

We achieve our mission through a patient-centered approach, combining expert medical knowledge with cutting-edge technology and compassionate care. Our team collaborates across departments to create customized treatment plans, ensuring that every aspect of care is tailored to each patient’s unique needs. We continually invest in training, innovation, and state-of-the-art facilities to provide the highest standard of healthcare. By fostering an environment of empathy and excellence, we make quality care accessible and effective for all.

What’s our expertise?

Our expertise lies in delivering comprehensive healthcare across a broad spectrum of medical specialties, from primary care to advanced surgical procedures. We have a highly skilled team of doctors, nurses, and specialists who bring deep knowledge and experience to every case. Our facility is equipped with state-of-the-art technology, enabling us to provide accurate diagnoses and effective treatments. We’re committed to excellence in patient care, research, and continuous improvement, ensuring the best outcomes for our patients.

When do we work?

Our hospital operates 24/7, with emergency services always available. Visiting hours are open 24/7. Doctor’s consultation hours vary by department and specialty; please contact the relevant department for specific hours. Pharmacy hours are Monday through Sunday, 24/7.

How competent are our staff?
Our hospital staff are highly skilled and dedicated professionals, committed to delivering exceptional patient care.
Clinical Competence:
  • 90% of our physicians are board-certified
  • 85% of our nurses have specialized certifications (e.g., ICU, pediatrics)
  • Continuous education and training programs ensure staff stay up-to-date on latest medical practices
Experience:
  • Average physician experience: 10+ years
  • Average nurse experience: 8+ years
  • Many staff members have specialized training in critical care, surgery, and emergency medicine
Certifications and Accreditations:
  • Joint Commission Accreditation
  • American Heart Association certification for cardiac care
  • National Cancer Institute designation for oncology services
Quality Metrics:
  1. Patient satisfaction ratings: 95%+
  2. Low infection rates (<5%)
  3. High staff retention rates (90%+)
What types of specialties does your hospital offer?

Our hospital offers a range of specialized services, including cardiology, oncology, neurology, pediatrics, and orthopedic surgery.

How do I contact a patient or department?

To contact a patient or department, please call our main switchboard at +234703304851 or email info@isaluhospitals.com. You can also use our online contact form or directory to reach out to specific departments or staff members.

Is our hospital accredited?

Yes, we are accredited

Thank you for choosing us as your healthcare partner. Our hospital is committed to providing compassionate, high-quality care tailored to meet the unique needs of each patient. We look forward to supporting your health and well-being with trust, expertise, and dedication.

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